Admissions
A simple admission process, with support for cashless mediclaim and clear, fair & itemised billing at every step.
Admission in four steps
Consult
See one of our doctors, or come straight to emergency.
Register
Complete the admission formalities at the front desk.
Choose a bed
Pick a room or ward that suits your needs and budget.
Settle in
Our nursing team takes over your care, 24×7.
What to bring
Keeping these ready helps us admit you faster.
Comfort to suit every family
General Wards
Shared care, well spaced, at most pocket friendly rates.
Semi-Private Cabins
Fewer beds to a room, so more comfort and privacy.
Private Cabins
A room of your own with attendant space.
Suites
A larger room with extra comfort for you and your family.
SDU (Step-Down Unit)
Close monitoring between the ICU and the ward, for a safe transition.
ICU
Intensive monitoring with critical-care nursing and equipment.
Cashless mediclaim, made easy
We handle cashless and reimbursement claims for major insurers and TPAs, and our billing desk stays with you through the process.
Effective 01.06.2026 · confirm date
Bajaj General Insurance Limited
Star Health & Allied Insurance Company Limited
Galaxy Health Insurance Company Limited
Aditya Birla Health Insurance Company Limited
IFFCO-Tokio General Insurance Company Limited
Ericson Insurance TPA Private Limited
Link-K Insurance TPA Pvt. Ltd.
Go Digit General Insurance Company Limited
Family Health Plan Insurance TPA Limited
National Insurance Company Limited
The Oriental Insurance Company Limited
The New India Assurance Company Limited
United India Insurance Company Limited
SBI General Insurance Company Limited
Bajaj General Insurance: only for customers serviced directly by BGICL or FHPL. Customers serviced by any other TPA are not covered.
Ericson Insurance TPA: only for customers of nationalised insurance companies.
Go Digit General Insurance: only for customers serviced directly by GDGICL or FHPL. Customers serviced by any other TPA are not covered.
SBI General Insurance: only for customers serviced directly by SBI General Insurance. Customers serviced by any TPA are not covered.
This list is effective 01.06.2026 and can change. Call our billing desk to confirm your insurer before admission.
Pre-authorisation
We submit your details to the insurer or TPA for approval.
Admission
Once approved, you are admitted with minimal paperwork.
Treatment
You focus on getting better while we coordinate with the insurer.
Settlement
Eligible amounts are settled cashless at discharge.
We give you an itemised estimate daily, so there are no surprises.
Visiting hours
Emergency and nursing care runs 24×7. General visiting hours are set so patients can rest and recover.
Helping our patients rest and recover
বিজিটর নির্দেশিকা · विजिटर निर्देश
Visitors are allowed to attend their patients only during the visiting hours of the hospital.
One patient is entitled to be visited by maximum 1 visitor at one time (1:1).
Children (below 15 years of age) are allowed to visit only their admitted parents each day and other family members only on Sundays.
Visitors are expected to follow the instructions given by the nurses of the area before entering the patient care unit.
Outside food is not allowed in the hospital. In certain circumstances, permission may be obtained from the treating doctor.
Visitors to use hand-rub before and after visiting the patient.
Only one family member (preferably of the same gender) is allowed to stay with the patient applicable for suite and premium suite only.
Visitors may be checked by the security personnel whenever necessary for security reasons.
Visitor’s Pass issued on admission shall be checked by the security personnel at the entrance during visiting hours.
Visitors are to comply with the ‘No Smoking’, ‘No Shoe Access’, ‘No Tipping’ and ‘No Flowers’ policies of the hospital.
Visitors are also requested to maintain silence and not use their mobile phones in patient care areas.
In case of any query, visitors may seek help from the front office or connect with Patient Feedback Officer, Quality Manager and / or Operations Manager.
Questions families ask
What do I need to get admitted?
Planned admissions follow a consultation with one of our doctors in the OPD, where a date and time are allotted. Unplanned admissions happen from the emergency room, where patients come with sudden-onset health issues. Not all patients need to be admitted — some may be treated and discharged safely from the emergency room.
How can my mediclaim be processed?
Yes. We handle cashless and reimbursement claims for major insurers and TPAs. Bring your insurance card and your doctor’s admission advice, and our medical-insurance helpdesk will guide you through the process.
Can I choose my room type?
Subject to availability, you can choose a general ward, a semi-private or private cabin, or a suite. However, if your doctor assigns a particular type of accommodation — isolation, ICU, SDU, etc. — you will need to adhere to that.
Will I get a cost estimate before admission?
Yes. We share an estimate up front, and our billing desk informs you of the daily changes to the estimate throughout your stay.
Can my family stay with me?
Your family may stay with you if you choose to be admitted in one of our suites.
Can I keep my mobile with me?
Yes — you may keep your mobile, provided it is allowed by your treating consultant and you are staying in one of our private cabins or suites.
Can I bring food & personal items from home?
Yes — you may bring food and personal items from home, provided it is allowed by your treating consultant and our clinical nutritionist.
Will children be allowed to visit me?
Yes. Children may visit on Sundays for all admitted patients, and throughout the week if you choose to stay in one of our private cabins or suites.