Admissions
A simple admission process, with support for cashless mediclaim and clear, fair & itemised billing at every step.
Admission in four steps
Consult
See one of our doctors, or come straight to emergency.
Register
Complete the admission formalities at the front desk.
Choose a bed
Pick a room or ward that suits your needs and budget.
Settle in
Our nursing team takes over your care, 24×7.
What to bring
Keeping these ready helps us admit you faster.
Comfort to suit every family
General Wards
AffordableShared care, well spaced, at most pocket friendly rates.
Semi-Private Cabins
BalancedFewer beds to a room, so more comfort and privacy.
Private Cabins
PrivateA room of your own with attendant space.
Suites
Most comfortableA larger room with extra comfort for you and your family.
SDU (Step-Down Unit)
IntermediateClose monitoring between the ICU and the ward, for a safe transition.
ICU
Critical careIntensive monitoring with critical-care nursing and equipment.
Cashless mediclaim, made easy
We handle cashless and reimbursement claims for major insurers and TPAs, and our billing desk stays with you through the process.
Bajaj General Insurance: only for customers serviced directly by BGICL or FHPL. Customers serviced by any other TPA are not covered.
Ericson Insurance TPA: only for customers of nationalised insurance companies.
Go Digit General Insurance: only for customers serviced directly by GDGICL or FHPL. Customers serviced by any other TPA are not covered.
SBI General Insurance: only for customers serviced directly by SBI General Insurance. Customers serviced by any TPA are not covered.
This list is effective 01.06.2026 and can change. Call our billing desk to confirm your insurer before admission.
Pre-authorisation
We submit your details to the insurer or TPA for approval.
Admission
Once approved, you are admitted with minimal paperwork.
Treatment
You focus on getting better while we coordinate with the insurer.
Settlement
Eligible amounts are settled cashless at discharge.
We give you an itemised estimate daily, so there are no surprises.
Visiting hours
Emergency and nursing care runs 24×7. General visiting hours are set so patients can rest and recover.
Helping our patients rest and recover
বিজিটর নির্দেশিকা · विजिटर निर्देश
Visitors are allowed to attend their patients only during the visiting hours of the hospital.
One patient is entitled to be visited by maximum 1 visitor at one time (1:1).
Children (below 15 years of age) are allowed to visit only their admitted parents each day and other family members only on Sundays.
Visitors are expected to follow the instructions given by the nurses of the area before entering the patient care unit.
Outside food is not allowed in the hospital. In certain circumstances, permission may be obtained from the treating doctor.
Visitors to use hand-rub before and after visiting the patient.
Only one family member (preferably of the same gender) is allowed to stay with the patient applicable for suite and premium suite only.
Visitors may be checked by the security personnel whenever necessary for security reasons.
Visitor’s Pass issued on admission shall be checked by the security personnel at the entrance during visiting hours.
Visitors are to comply with the ‘No Smoking’, ‘No Shoe Access’, ‘No Tipping’ and ‘No Flowers’ policies of the hospital.
Visitors are also requested to maintain silence and not use their mobile phones in patient care areas.
In case of any query, visitors may seek help from the front office or connect with Patient Feedback Officer, Quality Manager and / or Operations Manager.